Elevating Telecom with Cutting-Edge Technology
The telecommunications industry is at the forefront of connectivity and communication, facing unique challenges in a rapidly evolving digital landscape. At CI, we harness the power of technology to transform telecom operations, ensuring seamless connectivity, enhanced customer experiences, and operational efficiency.
The CI Difference
Expert technology consulting
Expert technology consulting to address the telecom industry's specific challenges with innovative solutions.
Seamless Salesforce implementations
Seamless Salesforce implementations and integrations to optimize operations and improve customer relations.
End-to-end support
End-to-end support from initial consultation to ongoing managed services, ensuring stability and continuity.
Customized digital marketing services
Customized digital marketing services to enhance online presence and engagement.
Advanced data analytics and reporting
Advanced data analytics and reporting for informed decision-making and strategic insights.
Robust cybersecurity solutions
Robust cybersecurity solutions to protect sensitive data and ensure regulatory compliance.
What We Do
Salesforce Implementation and Integration
Custom Application Development
Digital Marketing Services
Marketing Automation
Managed IT Services
Data Analytics and Reporting
Cybersecurity Solutions
Salesforce Implementation and Integration
Tailored solutions to streamline operations, improve customer relations, and enhance data management.
Custom Application Development
Creating bespoke applications to meet the unique needs of insurance companies.
Digital Marketing Services
Enhancing online presence through targeted campaigns, SEO, and content marketing.
Marketing Automation
Always send the right message at the right time to the right audience.
Managed IT Services
Comprehensive IT support to maintain and optimize infrastructure.
Data Analytics and Reporting
Leveraging data to provide insights and drive decision-making.
Cybersecurity Solutions
Ensuring data protection and compliance with industry regulations.
Are you faced with any of these problems?
Network Management
Managing and optimizing complex networks to ensure reliable connectivity and performance.
Digital Innovation
Improve the customer experience and internal productivity through new digital innovation.
Customer Experience
Delivering consistent and satisfying customer experiences across multiple touchpoints.
Data Security
Protecting sensitive customer data from breaches and cyberattacks.
Operational Efficiency
Streamlining processes to reduce costs and improve efficiency.
Technology Integration
Integrating new technologies with existing systems without causing disruptions.
Flexible to meet your needs
CI prides itself on being flexible to the needs of our clients. Our packaged offerings are not intended to be one size fits all and are all modified to meet your specific needs, no matter how long. Let’s talk about where you need some help and see if CI’s Managed Operations program can help.
Featured Content
Migrating business portal improves user experience for global telecom company
The company’s business marketing portal was split, with some of it housed in a CMS approaching end of life and some of it on an older version of Adobe Experience Manager with the company’s B2C web properties. The platform wasn’t meeting the needs of the business group and it didn’t handle multi-tenancy very well.
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Keeping first responders connected during the pandemic
This telecom company relied on in-person training of emergency services to explain their mobile device usage. With the COVID-19 pandemic they needed to quickly pivot and partnered with CI to create a custom demo device portal which allowed the client to provision devices & manage the entire device life-cycle.
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Slashing CRM costs by $1 million annually for telecom company
This global telecom wanted to reduce their CRM spend but with several instances and lack of visibility they didn’t know where to start. After in-depth discovery, we were able to migrate data from redundant systems and deprecate, while integrating mission critical systems for better visibility. The net result was a cost savings of ~1M USD annually.
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Let’s work together